Help & Support

We're here to help. If you have any questions about Strike & Scale, your membership, competitions, or the Reward Store, please review the information below or contact us.

Frequently Asked Questions

What is Strike & Scale?

Strike & Scale is an Australian competition and rewards platform for recreational anglers. Members upload verified catches, compete in skill-based fishing competitions and earn Reward Credits.

Is Strike & Scale a lottery?

No. Strike & Scale competitions are skill-based. The Monthly Species Challenge is decided by the longest verified catch, Mystery Length by the verified length closest to a secret target, and the Weekly Best Catch by member votes. There are no random prize draws.

How do I verify my catch?

Every entry needs one verification photo showing the whole fish lying flat on a measuring device with the numbers clearly visible, nose at the zero end, and a handwritten card showing this week’s verification code, your Angler ID and the date you caught it. The full rules are shown in the app when you upload.

How do I earn Reward Credits?

Reward Credits are earned through sharing fishing spots, eligible partner purchases, memberships, and competition or leaderboard rewards. Uploading catches earns Activity Points, which count towards the Most Active Member leaderboard.

Need More Help?

Contact our support team at support@strikeandscale.com.au and we'll get back to you as soon as possible.