Help & Support

We're here to help. If you have any questions about Strike & Scale, your membership, competitions, or the Reward Store, please review the information below or contact us.

Frequently Asked Questions

What is Strike & Scale?

Strike & Scale is an Australian recreational fishing community and competition platform. Members upload verified catches, compete in skill-based fishing competitions, earn Reward Credits, and connect with other anglers.

Is Strike & Scale a lottery?

No. Strike & Scale competitions are skill-based and judged on the verified length or weight of eligible catches. There are no random prize draws.

How do I verify my catch?

Catches must be submitted with photo and/or video evidence using an approved measuring device. Full verification standards are outlined in our Competition Rules.

How do I earn Reward Credits?

Reward Credits are earned through qualifying catches, eligible platform activity, memberships, referrals, partner purchases, and competition rewards.

Need More Help?

Contact our support team at support@strikeandscale.com.au and we'll get back to you as soon as possible.